Stop being
the IT person.
Let us handle it
.
Your team has IT problems. You don't have an IT team. Equipped is your IT team. Real humans who know your business, backed by AI that makes us faster than any IT shop.
Free device management & asset tracking · No credit card required
Trusted by growing teams across the US
You didn't start a company to fix laptops.
You're the CEO, the ops lead, or the “person who's good with computers.” IT keeps landing on your plate, and it's costing more than you think.
7 hours to onboard one hire
Provisioning devices, granting access, configuring tools. For every single new employee.
Ponemon / Cerby 20233.2 hours lost per incident
Every time an employee hits an IT issue, they lose over three hours of productive work waiting for a fix.
HappySignals, 1.8M+ responses83% still have access after leaving
Most companies forget to revoke access when employees depart, leaving sensitive systems exposed.
Beyond Identity ResearchEquipped handles all of it.
Hand us the keys. We handle the rest.
Connect your tools
Add Equipped as an admin to your apps (Google Workspace, Slack, Okta, etc.). We map your workflows, devices, and roles.
Your team gets instant support
Employees message Equipped in Slack or Teams. Our team responds fast, backed by AI that handles the routine stuff instantly so we can focus on what actually needs a human.
We manage the lifecycle
New hire? Device ready on Day 1. Someone leaves? Access revoked, device retrieved. Upgrade needed? Shipped and swapped.
Everything IT, under one roof.
AI resolves the routine. Humans handle the complex. You handle zero.
Expert Support, AI-Fast
Your team messages us in Slack or Teams. Our team knows your setup and resolves most issues in minutes. AI handles the routine stuff instantly so we never slow down.
Real People, No Ticket Queue
Every request gets a real person behind it. No bots pretending to be human, no waiting days for a callback. Complex problems get expert attention fast.
Device Management
Procurement, setup, shipping, retrieval, disposal. We handle the full device lifecycle so you never touch a spreadsheet again.
Onboarding
New hire productive on Day 1. Device configured, access granted, welcome guide sent. No more sitting with them for half a day.
Offboarding
Access revoked across all apps. Device retrieved (97%+ retrieval rate). Data wiped. Clean, complete, compliant.
Gets Smarter Over Time
Every interaction teaches the system. Resolutions are saved, patterns are learned, and automation increases month over month.
“We can’t justify a full time IT hire, so when we have issues it is outside everyone’s comfort zones. It is a lot of ‘let’s see if that works’ and that never feels very satisfactory.”
Head of Finance, marketing firm, 10–49 employees
Don't just take our word for it
The only solution that combines all three.
Other providers give you people, or tools, or devices. Never all three at SMB-friendly pricing.
| MSPs | IT Software | Device Providers | Equipped | |
|---|---|---|---|---|
| Dedicated support team | ✓ | — | — | ✓ |
| Instant response times | — | ✓ | — | ✓ |
| Device lifecycle | — | — | ✓ | ✓ |
| SMB pricing | — | ✓ | — | ✓ |
| Gets smarter over time | — | — | — | ✓ |
Everything productive teams need
Your IT operations handled by real humans backed by AI. Free device management included.
Free device management
Track all your team's devices in one dashboard. Know who has what and where. Free for all accounts.
Free asset tracking
Complete visibility into hardware and software inventory. No manual spreadsheets.
Expert tech support
Real humans who know your business, backed by AI for faster resolution. Reach us via Slack, Teams, or email.
Seamless onboarding
New hires get a configured device and full access on Day 1. We handle procurement, setup, and shipping.
Clean offboarding
Access revoked across all apps. Device retrieved and wiped. Compliant every time.
Predictable IT costs
One monthly cost per employee for support and operations. No surprise invoices.
Hardware when you need it
Purchase from Apple Authorized Resellers. Upgrade plans and leasing available.
Software managed
Google Workspace, Slack, 1Password — provisioned on hire, revoked on departure.
Gets smarter over time
Every interaction teaches the system. Resolutions saved, patterns learned, automation increases.
We work with best-in-class technology partners
Ready to hand off your IT?
Free device management · Expert support · Seamless on/offboarding
Get a free consultation